Personalization

• Extensive ANS_ macros

  When creating a questionnaire, the content of a survey invitation, or an email sent after its completion in the CustomerHero tool, it is possible to modify automatically generat...

• The dynamic content and macros

  When you create the content of a survey questionnaire, an invitation to complete a survey, or an email sent to the respondent after completion, you often need to insert personal...

• The respondent’s data in the questionnaire and invitations to complete the survey

  If you already have a contact database with additional data about your respondents (See how to do it), you can create a survey questionnaire in which you will use the data assig...

• Dynamic responses depending on previously given answers

  Instead of rigidly defining the answers in a given question, you can use the answers that the respondent selected or did not select on previous pages of the survey. This option ...

• The answer to the question can be found in the following questions

  Thanks to this feature, the answers selected by the respondent will be automatically placed in the content of the question you specify. Below you will find detailed instructions...

• Personalization of the messages - how to change the content of the information on acceptable answers?

  Are you creating a survey and would like to change the default content assisting the respondent while filling it out? In the platform, you can set your own text, which, dependin...

• Personalizing content for each respondent

  Thanks to the dynamic content option, you can personalize the email survey invitation, as well as the survey itself for each respondent individually. Insert your respondent's fi...