There are two methods to retrieve the invitation ID. The first one can be done directly in the user panel by going to:

The "Share" tab, where we select the "Send via email" option.

Then we select "Enter manually". If you already have respondents added, skip this step.





After adding a respondent, we select the "Configure mailing" option, which is located at the bottom of the screen.




In this step, we choose any option that allows us to proceed:




We select the invitation template we are interested in.





After selecting the template, an id_template will be added to the URL in the browser's address bar, which we can further use.





As we wrote earlier, there is also a second method to retrieve the invitation template ID by creating an appropriate Webhook. You can find more about this method in the link below:

https://help.customerhero.com/pl/support/solutions/articles/206000086329